According to research conducted by The Radicati Group, the number of emails sent and received per day in 2015 reached a total over 205 billion, with an average of 131 business emails leaving and arriving to users’ accounts every day in 2016 so far.

That’s a lot of emails.

So, how can you ensure your messages are cutting through that noise? And what would be the proper email etiquette for a world in which our inboxes are never empty?

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No matter the job role, everyone at NeoMam uses Gmail.

Email is at the core of most of our processes – just to mention a few internal uses:

  • It’s how our project managers send deliverables to our clients.
  • Allows our design lead to discuss upcoming projects with illustrators and graphic designers.
  • Offers a way for our finance manager to chase invoices.
  • Is the medium through which our sales team reaches out to potential clients.
  • Is the number one tool our digital PR team uses to pitch content to journalists.

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When it comes to writing successful pitches, everyone agrees:

1. You should never use templates
2. You’ve got to personalise every single email

But how long would it take to write unique pitches for every person that you’re targeting? A few days?

… And what if you’re contacting 100 people? Would that take a full week?

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